Automated Import of Catalog Data Due to Servicetrace X1 Robotic Solution

EPLAN develops one of the world's leading software solutions for electrical design in machine, plant and control cabinet construction. Since 1984, EPLAN has been a provider of software and services for all aspects of engineering in the fields of electrical engineering, automation and mechatronics and employs around 1,150 people in 50 countries worldwide. In order to be able to offer planning software for electrical engineering, data of various components used in machine, plant and control cabinet construction must be available - manually entered, this process takes up a lot of valuable employee time. Since efficiency is a guiding principle of EPLAN, the import of catalog data should be automated. T-Systems MMS implemented a Robotic Process Automation (RPA) service for this purpose.

Benefit for our Customer

Employee satisfaction by reduction of monotonous work

Cost reduction through less manual effort

Process acceleration through automated, error-free data import

Reference at a Glance


Automating the import of catalog data.


Implementation of an RPA cloud service based on the Servicetrace X1 Robotic Solution.


Error-free, automated data import around the clock, giving employees more time for creative tasks instead of monotonous work.

  • Requirements

    Up-to-date and error-free database of the automation components

    As a software provider for the planning of engineering solutions for complex plants, EPLAN provides component data from a wide range of manufacturers in the EPLAN Data Portal. Until now, the data and information sheets of all parts and components had to be manually fed into the database and maintained. This caused monotonous and error-prone work with considerable time expenditure.

  • Solution

    A bot that allows error-free imports of catalog data around the clock

    An RPA cloud solution that is easy to manage and user-friendly to operate - after evaluating and selecting the work processes to be automated and deploying a solution platform, the RPA solution is set. With the Servicetrace X1 Robotic Process Automation solution, T-Systems MMS meets this requirement.
    The RPA cloud service provides access to process and user management, as well as reports and dashboards. Alarm management is also integrated.

  • Benefit

    Manual Data Import comes to an end

    The bot takes over the data import of the article data without errors and around the clock. This leads to an acceleration of the editing processes and thus saves time. The considerable amount of time spent on manual data entry, which is prone to errors, is eliminated. Time that employees can use again for creative tasks. The imported data is always up-to-date, so the components for electrical project planning are always up to date with the software.

About EPLAN GmbH & Co. KG

EPLAN offers software and service around engineering in the fields of electrical engineering, automation and mechatronics. The company develops one of the world's leading software solutions for machine, plant and control cabinet construction. EPLAN is also the ideal partner to simplify challenging engineering processes.
Standardized and individual ERP and PLM/PDM interfaces ensure continuous data along the entire value chain. Working with EPLAN means unrestricted communication across all engineering disciplines.
EPLAN was founded in 1984 and is part of the Friedhelm Loh Group. The family-owned company has a global presence with 12 production sites and 94 international subsidiaries. The owner-managed Friedhelm Loh Group employs 11,600 people and generated sales of around 2.2 billion euros in 2020.

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