Improved Collaboration and extended
knowledge exchange

TÜV SÜD is a technical testing service provider that has been creating added value for customers and partners for more than 150 years with a comprehensive portfolio of services in the areas of testing and certification, auditing and consulting. The long-established German company with headquarters in Munich employs around 25,000 staff at over 1,000 locations. To ensure seamless business operations, it is important that all employees can collaborate across departments and locations. A dynamic ex-change of knowledge also helps the company as a whole to move forward. TÜV SÜD wanted to support this by providing modern technology and decided to introduce Microsoft Teams throughout the entire organization. T-Systems MMS supported TÜV SÜD as partner and consultant in the process of implementation.

Customer Benefits

A central tool usable worldwide for simplified collaboration


Specific knowledge exchange by collaborative solutions is possible


Attractive and efficient working conditions according to the New Work culture


  • Dr. Jörg Trinitis, IT Program Manager TÜV SÜD

    „T-Systems MMS supported and consulted us in the process of global Implementation of Microsoft Teams efficiently and effectively.“

Reference overview


To improve and simplify cooperation and exchange of knowledge .


Implementation of Microsoft Teams for interdisciplinary collaboration as well as collaboration across teams.


Important building block for New Work as a driver for future business devel-opment; for opening up new business areas and securing existing business.

  • Requirements

    Simplified global communication- and knowledge-exchange

    TÜV SÜD is an international organization with around 25,000 employees worldwide. In order to ensure seamless business operations and open up new business opportu-nities, the company was looking for a way to enable all employees to improve collabo-ration and efficiency across departments and locations. TÜV SÜD also requested a greater exchange of knowledge among its employees.

  • Solution

    Office365 as technical base

    To ensure a seamless and standardized business process throughout all locations, TÜV SÜD decided to introduce Microsoft Teams as central platform for collaboration within the organization. The technology had previously been used in isolated cases at a number of international locations and had proven its value there. T-Systems MMS helped TÜV SÜD to create the technical, organizational and employee-related prerequisites for the global rollout and also provided support during implementation. To facilitate the introduction of the new technology and create the broadest possible acceptance among employees, the digital service provider also recommended various change management measures. Since August 2019, Microsoft Teams have been fully rolled out globally at TÜV SÜD and are being used profitably.

  • Benefits

    Closer integration opens up new business areas

    In addition to easier and closer communication across divisions and locations, em-ployees can now share their knowledge with each other much more quickly and in a more targeted manner. Especially during the Corona crisis, when many people work in their home offices, it becomes clear how well communication and cooperation works thanks to Microsoft teams. In this way, a high level of productivity can be guaranteed.
    In addition to improved cooperation, Microsoft Teams will also help TÜV SÜD to de-velop new business areas and areas of expertise through closer integration.

TÜV SÜD is a trusted partner for quality, safety and sustainability solutions. For more than 150 years, the company has provided added value for customers and partners with a comprehensive portfolio of services in the areas of testing and certification, auditing and consulting. TÜV SÜD's aim is to protect people, the environment and property from the adverse effects of technology.
Today, the long-established company employs around 25,000 staff at over 1,000 loca-tions. Its experts are familiar with new technologies and develop individual solutions for companies. They work hand in hand with their customers to anticipate technologi-cal developments and use them profitably.
Beyond regulatory compliance, the company builds trust in the physical and digital world to deliver a more secure and sustainable future.

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